Accessibility Consultation Phase 1 & Phase 2 Report
Following feedback from disabled people after the scheme’s launch in February 2024, Re-turn commissioned O’Herlihy
Access Consultancy (OHAC) to conduct a comprehensive review. The purpose of this work was to identify and understand any barriers experienced by disabled users and to capture their lived experiences across all components of the scheme.
Access Consultancy (OHAC) to conduct a comprehensive review. The purpose of this work was to identify and understand any barriers experienced by disabled users and to capture their lived experiences across all components of the scheme.
The resulting report sets out the key findings from this national consultation process. These insights will inform Re-turn’s ongoing efforts to enhance accessibility and ensure that the DRS works for everyone.
Access the Report
Please select the format that best suits your needs:
If you require the report in an alternative format, we can provide:
- Braille
- Large Print
- Audio Version
To request one of these formats, please contact info@accessconsultancy.ie or call +353 1 415 1285. OHAC aims to respond to all accessibility requests within 10 working days.